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  • Such problems need to be solved through the email you were sent.

    If you're having problems with that, please, talk to an attendant. Go to the site's main page and click on the Live Support button on the bottom left for faster responses.

  • Please, talk to an attendant, go to the site's main page and click on the Live Support button on the bottom left for faster responses.

     
  • Your document requests can be found at https://jonbet.com/en/account/documents/proof-of-identification 

     
  • Request date on Jonbet for the unreceived withdrawal
    Note: this is the date you requested the withdrawal on our site, found at https://jonbet.com/en/account/transactions/withdrawals 

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  • Submiting documents without the required information may severely delay or prevent the resolution of your issue. If you do not know how to find a payment proof/invoice with the data requested above, you must ask your payment service for help.

  • Email of your Jonbet account

     
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